Privacy Policy

Loose Diamond Exchange has created this privacy statement in order to demonstrate our firm commitment to online information security; to ensure our customers the highest protection. The following discloses our online information gathering and dissemination practices for this website: The Privacy Policy only applies to this URL address and to any web pages at this URL address. The Privacy Policy does not apply to any linked sites. We do not release personal information to other sites under any circumstances. Star Facets, LLC, owner of Loose Diamond Exchange, have direct access to all ordering information for payment processing purposes only. The site sponsor is Star Facets, LLC.

You can visit this website without providing personal information about yourself. If you do provide personal information, please read entire section to understand how your personal information is protected.

Collecting and Protecting Information:

Loose Diamond Exchange is the sole owner of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or trade this information to any third party; it’s our policy not to. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We take every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way using secure socket layer (SSL) encryption technology. You can verify this by looking for a closed lock icon at the bottom of your browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable are kept in a secure environment.


To provide a better service and to address security concerns, we do use "cookies". A cookie is a small piece of information in which a web site stores on your web browser on your PC and can be later retrieved. The cookie cannot be read by a web site other than the one that set the cookie. Loose Diamond Exchange does not store or collect any personal information from a use of a cookie. If you feel not to enable a cookie on your browser, you may not be able to use our web site to its full capability. If so, please contact us to gather more information on the item(s) that you are interested in.

Protection from other Websites:

The Privacy Policy only applies to this URL address and to any web pages at this URL address. The Privacy Policy does not apply to any linked sites. Loose Diamond Exchange understands that you may, from time to time, visit other links or sites for additional information or education regarding your purchase. However, if you use other links or sites, you may leave our site and go to sites that we do not control and you visit those sites at your own risk. It is the customers/visitors responsibility to comply with each and every privacy policy of those websites.

Secure Shopping:

At Loose Diamond Exchange, we strive each and every day to make sure that your experience with us is safe and secure. We continue to update and implement new software to our website,, to ensure our customers a piece of mind. We want you to feel comfortable while shopping and browsing our website and knowing that you are dealing with a reputable company.

Changes to Privacy Policy:

From time to time, Loose Diamond Exchange may make changes to the Privacy Policy without any notice, by discretion of Loose Diamond Exchange. Please refer back to Privacy Policy on a regular basis for any changes.


To opt-out from receiving any information from Loose Diamond Exchange you may contact a representative at 877-732-2387, by e-mail at, or you may “unsubscribe” your e-mail account that you might have with us on our mailing list page.

Children’s Privacy:

Loose Diamond Exchange does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that information from our systems.

If you desire further information about how we handle personal information or if you have an y questions about our privacy policy, please send us an e-mail to